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This sets the language your agent speaks by default. Simple as that. Location: Agent Settings → Languages tab
Languages settings

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How It Works

Click the dropdown, pick your language. The options you see depend on which voice you’ve selected — different voices support different languages. If you don’t see the language you need, try a different voice first.
Need multi-language support? If your agent should switch languages mid-conversation based on what the caller speaks, configure that in Model Settings.

Voice Selection

Pick your agent’s voice

Model Settings

Language switching & fine-tuning