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Once your agent is working well, lock it. Locking prevents accidental edits that could break a production agent. Location: Top right → Lock Agent toggle
Lock agent toggle

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How It Works

Toggle Lock Agent to ON — all editing becomes disabled. What’s blocked:
  • Prompt editing
  • Configuration changes
  • Settings modifications
  • Node changes (Convo Flow)
What still works:
  • Test Agent
  • View Conversation Logs
  • Live calls continue normally
To make changes, toggle it back to OFF, edit, test, then re-lock.

Testing

Test before locking

Phone Numbers

Deploy to production