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Campaigns let you reach out to your audiences automatically. Set up an agent, pick an audience, and let Atoms call through your contact list.

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Your Campaigns

Campaigns list
The Campaigns page shows all your outbound calling programs.
ColumnDescription
Campaign nameName and ID
Created onWhen the campaign was created
Last modifiedLast update time
Contact listLinked audience
Connected agentAgent making the calls
StatusDraft, Scheduled, Active, Paused, Completed, or Failed
Sorting: Created on, Last modified Filters: All, Draft, Scheduled, Active, Paused, Completed

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Creating a Campaign

Click Create Campaign (green button, top right).
Create Campaign form
FieldRequiredDescription
Campaign nameYesMax 40 characters
DescriptionNoNotes about this campaign’s purpose
Select AudienceYesWhich contact list to call
Select AgentYesWhich agent makes the calls
Max RetriesNoTimes to retry unanswered calls (0-10). Set to 0 to disable.
Retry DelayNoWait time before retrying (1-1440 minutes)
Schedule CampaignNoSet timezone + date/time to start automatically. Leave empty to save as draft.
Click Create Campaign when done.
Leave scheduling empty to save as a draft. You can start it manually later.

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Campaign Analytics

Click any campaign to view its performance. You’ll see summary cards at the top:
MetricDescription
Total ParticipantsContacts in the audience
Contacts CalledHow many were attempted (% of total)
Contacts ConnectedSuccessful connections (% success rate)
Below that, three tabs show detailed analytics:
Call Logs tab
Individual call records for this campaign. Same interface as Conversation Logs—click any call to see the full transcript, events, and metrics.

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Campaign Statuses

StatusMeaning
DraftSaved but not scheduled or started
ScheduledSet to start at a future time
ActiveCurrently making calls
PausedTemporarily stopped
CompletedAll contacts processed
FailedEncountered an error

Audiences

Create contact lists for campaigns

Phone Numbers

Get numbers for outbound calls