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Integrations let your agent connect directly to external services like CRMs — without custom API configuration. Click, authenticate, and you’re connected. Location: Left Sidebar → Integrations
Integrations page

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Available Integrations

We support integrations with Salesforce, Zendesk, Zoho, Fiserv, TSYS, and more. Some integrations (like Salesforce) are available to install directly. Others show Talk to Sales — reach out and we’ll enable them for your account.

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Connecting Salesforce

1

Click Install

Find Salesforce on the integrations page and click Install.
2

Enter Your Subdomain

Enter your Salesforce subdomain (the part before .my.salesforce.com).
Salesforce subdomain modal
3

Authenticate

Follow the prompts to log in and authorize the connection.
Once connected, your agent can sync with Salesforce automatically.

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Need Something Else?

For services not listed, use API Calls to connect to any REST API.

API Calls

Connect to any external service

Webhooks

Send data when events happen