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Don’t want to start from scratch? Describe what you want in four prompts, and our AI will generate a complete Single Prompt agent — ready for you to customize.

Getting There

1

Open Create Agent

From your dashboard, click the green Create Agent button in the top right.
2

Choose Create with AI

Select the third option in the modal.
Create agent modal
3

Select Single Prompt

Choose Single Prompt as your agent type.
Create with AI page

Configure Agent (Left Panel)

Set up the basics before writing your prompts:
FieldWhat to Choose
Agent TypeSingle Prompt (already selected)
Call DirectionInbound or Outbound
Emotive ModelToggle on for emotional expression (Beta)
VoicePick from the voice library
Knowledge BaseOptionally attach an existing KB

The Four Prompts (Right Panel)

Each prompt helps AI understand a different aspect of your agent. All require at least 50 characters.
Who is this agent and what’s their goal?Tips:
  • Be specific about the company/industry
  • Define the primary goal clearly
  • Include personality traits (friendly, professional, empathetic)
  • Mention what success looks like
What steps should the agent follow?Tips:
  • Think about the typical call from start to finish
  • Include verification steps if needed
  • Mention key decision points (what changes the path?)
  • End with how to close the conversation
How should the agent behave, especially in tricky situations?Tips:
  • List explicit “always do” behaviors
  • List explicit “never do” constraints
  • Think about edge cases: what if verification fails? caller gets frustrated? agent doesn’t know the answer?
  • Define escalation paths
When should the call end?Tips:
  • Issue resolved and confirmed
  • Customer says goodbye or thanks
  • Successful transfer to human
  • No response after multiple attempts

Pre-Built Prompts

Not sure what to write? Click any template tab to pre-fill all four prompts:
  • Real Estate
  • Credit Card
  • Customer Support Electronics
  • General Sales
  • Onboarding Assist
Use Clear All to reset and start fresh.

After You Click Create

AI generates your agent and opens the editor with everything already set up:
  • Prompt — fully written based on your four inputs
  • Voice — the one you selected
  • Model — configured and ready
  • Knowledge Base — attached if you chose one
From there, refine as needed and test.