Basic Installation
Add the embed code just before the closing</body> tag:
Platform-Specific Instructions
WordPress
- Go to Appearance → Theme Editor
- Open
footer.php - Paste embed code before
</body> - Save
- Install the plugin
- Go to Settings → Insert Headers and Footers
- Paste code in the “Footer” section
- Save
Shopify
- Go to Online Store → Themes
- Click Actions → Edit code
- Find
theme.liquid - Paste before
</body> - Save
Squarespace
- Go to Settings → Advanced → Code Injection
- Paste in the “Footer” section
- Save
Wix
- Go to Settings → Custom Code
- Add new code
- Paste embed code
- Set placement to “Body - end”
- Apply to all pages
React
Next.js
Testing the Installation
After adding the code:- Clear cache — Browser and any CDN cache
- Visit your website — Open in browser
- Look for widget — Should appear in corner
- Click to test — Have a conversation
- Check on mobile — Verify mobile experience
Troubleshooting
| Issue | Solution |
|---|---|
| Widget doesn’t appear | Check for JavaScript errors in console |
| Button appears but doesn’t work | Verify agent ID is correct |
| Microphone not working | Check browser permissions |
| Widget appears on wrong pages | Adjust placement or add conditions |

