Getting a Phone Number

To receive inbound calls, your agent needs a phone number. Atoms makes it easy to acquire and configure phone numbers.

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Location

Left Sidebar → Deploy → Phone Numbers

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Getting a Number

→ NEEDS PLATFORM INFO: Phone number acquisition interface and process

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Step 1: Navigate to Phone Numbers

In the left sidebar, under “Deploy,” click Phone Numbers.

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Step 2: Click to Get Number

Click “Get Number” or “Add Phone Number”.

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Step 3: Select Options

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Step 4: Purchase

Select a number and complete the purchase.

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Step 5: Number is Ready

Your number appears in the list, ready to assign to an agent.

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Number Types

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Pricing

→ NEEDS PLATFORM INFO: Phone number pricing Phone numbers typically have:

• Monthly fee — Cost to maintain the number
• Per-minute charges — Cost per minute of calls

Check your plan details for specific pricing.

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Country Availability

Atoms supports phone numbers in multiple countries:

• United States
• Canada
• United Kingdom
• And more…

→ NEEDS PLATFORM INFO: Complete country list

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After Getting a Number

Once you have a number:

1. Assign to agent — In the agent’s Phone Number Tab
2. Configure settings — Call handling options
3. Test — Call your number to verify

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What’s Next