[IMAGE: Voice picker panel with filter options and voice list visible]
Location
Prompt Section (top bar) → Voice dropdownVoice Picker Panel
Clicking the voice dropdown opens a panel with:| Element | Description |
|---|---|
| Search bar | ”Search for languages, accent” with filter icon |
| Filter tabs | Language, Accent, Age, Gender, Model |
| Currently used | Shows your selected voice |
| All Voices | Full voice library |
Filter Options
Click filter tabs to narrow your search:Language
- ✓ All Language
- African
- Arabic
- Bengali
- Chinese
- Croatian
- English
- Hindi
- Spanish
- (and more)
Other Filters
- Accent — Regional variations
- Age — Young, Middle, Mature
- Gender — Male, Female
- Model — Voice engine type
Available Voices
| Voice | Languages | Notes |
|---|---|---|
| Tiffany ⭐ | English, Hindi, Spanish +3 | Multi-language, warm |
| Daniel ⭐ | English | Professional |
| Jessica ⭐ | English | Friendly |
| Joseph ⭐ | English | Confident |
| Brandon ⭐ | English, Spanish, Hindi +4 | Multi-language |
| Rachel ⭐ | English, Hindi, Portuguese +18 | Most languages |
- ⭐ = Featured/premium voice
- ▶️ = Preview button (click to hear sample)
- “Others” = Shows regional variants
How to Select
- Click the voice dropdown
- Use filters to narrow options (optional)
- Click ▶️ to preview a voice
- Click the voice name to select it
Previewing Voices
Before selecting, preview how voices sound:- Find a voice you’re interested in
- Click the ▶️ play button next to it
- Listen to the sample
- Compare multiple voices
- Select your preference
Choosing the Right Voice
Match Your Brand
| Brand Personality | Voice Characteristics |
|---|---|
| Professional/Corporate | Clear, neutral, confident |
| Friendly/Casual | Warm, approachable, upbeat |
| Authoritative | Deep, measured, assured |
| Youthful | Energetic, modern |
Consider Your Audience
- Who are your callers?
- What do they expect?
- What builds trust with them?
Multi-Language Needs
If your agent handles multiple languages, choose a voice that supports all needed languages (like Rachel with 18+ languages).Best Practices
- Preview before selecting — Hearing is believing
- Test in real calls — Browser preview differs from phone audio
- Match to use case — Support vs. sales may need different voices
- Consider consistency — Use the same voice across similar agents