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Three Test Modes
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Testing Your Agent
Validate your agent before deploying to production.
Testing is the difference between a great agent and a frustrating one. Atoms gives you three ways to test, so you can catch issues before real callers do.
Location:
Top right →
Test Agent
button
Three Test Modes
Web Call
Telephony Call
Chat
Voice call in your browser.
Quick and convenient — no phone needed.
Best for rapid testing during development.
Real phone call.
The authentic experience — exactly what your callers will hear.
Best for final validation before launch.
Text-only conversation.
Test conversation logic without voice.
Best for testing branching and prompts quickly.
Related
Conversation Logs
Review call transcripts
Lock Your Agent
Protect production agents
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