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What is an API Call Node?

The API Call Node allows your workflow to send or receive data from external APIs, enabling real-time updates and seamless integrations.
For example, in a restaurant reservation workflow, an API Call Node can be used to send booking details to the restaurant’s database or retrieve available time slots.

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Example: Restaurant Reservation Workflow

Continuing with our Restaurant Reservation Assistant, here’s how an API Call Node fits into the flow: 1️⃣ Greet & Ask for Reservation Intent
  • The AI asks if the customer wants to make a reservation.
2️⃣ Collect Reservation Details
  • The AI gathers the date, time, and number of guests.
3️⃣ Send Data via API Call
  • The API Call Node sends the reservation details to an external system.
4️⃣ Confirm & End Call
  • The AI receives a response from the API and confirms the booking.
  • The conversation ends with an End Call Node.

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Creating an API Call Node in Atoms

Once inside the Edit Workflow canvas, follow these steps:

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1️⃣ Locate the Node Type Selector

  • In the top left corner, find the Node Type Selector and select API Call Node.
  • The node is added to the canvas automatically.
Adding API Call Node

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2️⃣ Configure the API Call Node

  • Open the node settings and enter the required API details.
  • Connect the API Call Node to the previous conversational node (e.g., “Collect Reservation Details”).
  • Connect the API Call Node to the next step (e.g., “Confirm Reservation”).

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Parameters of the API Call Node

When defining an API Call Node, the following parameters help configure its behavior:
ParameterDescription
Node NameIdentifier for the node (e.g., “Update CRM”, “Fetch Product Details”)
API URLThe endpoint URL to call
MethodHTTP method (GET, POST, PUT, DELETE, etc.)
HeadersHTTP headers for the request (authentication tokens, content type, etc.)
BodyRequest body for POST/PUT methods (supports JSON format)
VariablesMapping of API response to workflow variables
TimeoutMaximum time (in seconds) to wait for API response
Is AsyncWhether to process the API call asynchronously
Once these parameters are set, clicking Save finalizes the API Call Node setup.

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Variable Mapping Examples

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1️⃣ CRM Update Response

// Example API response mapping
{
  "success": "$.response.status",
  "customerId": "$.response.data.id",
  "updateTime": "$.response.data.timestamp"
}

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2️⃣ Product Information

// Example variable extraction
{
  "productName": "$.response.data.product.name",
  "inStock": "$.response.data.inventory.available",
  "price": "$.response.data.pricing.current"
}

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3️⃣ Order Status

// Example status check mapping
{
  "orderStatus": "$.response.data.status",
  "estimatedDelivery": "$.response.data.delivery.eta",
  "trackingNumber": "$.response.data.tracking.id"
}

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4️⃣ Error Handling

// Example error response mapping
{
  "hasError": "$.response.error.exists",
  "errorCode": "$.response.error.code",
  "errorMessage": "$.response.error.message"
}
The $. prefix indicates the root of the response object, allowing you to:
  • Access nested properties using dot notation
  • Extract specific values from complex JSON responses
  • Map response data to workflow variables
Remember that all variable mappings must start with $. to properly access the response data in the Atoms workflow.

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When to Use an API Call Node

✅ Sending Data to External Systems
  • Example: Sending a reservation request to a restaurant’s booking system.
✅ Retrieving Information from an API
  • Example: Checking available table slots before confirming a reservation.
✅ Processing Payments or Transactions
  • Example: Integrating with a payment gateway to process deposits.

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Summary

The API Call Node is a powerful tool that allows your workflow to communicate with external systems. Whether sending data or fetching information, API Call Nodes enable real-time, automated interactions. Next Steps: Learn how to use the Transfer Call Node to add a Human into the loop!