Banking

While there are many usecases where banks could adopt atoms, we will be highlight a few of them below. If you are looking to delpoy Atoms at your bank, please drop in a mail at support@smallest.ai.

​

1. Customer Support Automation

Typically a bank has a large amount of staff that handles inbound queries from account re-opening, balance cheques, to new product purchases. 99% of these queries can be automated end to end using Atoms, across multiple channels such as call, chat and whatsapp.

​

2. Lead Qualification

Most banks have a large portfolio of consumer products such as fixed deposits, credit cards, current accounts etc. that need to be sold. Atoms can call the relevant lead, ask questions to make sure the product is relevant to the customer and pass on the information back to the CRM to make sure the sales personal is well informed on the next steps.

​

3. Debt Collection Reminders

Atoms can be used to empower reminders to debt defaults on repaying their debt on various stages of their delinquency. The AI will call the customer, confirm their identity, ask whether the customer is aware that they have defaulted and then get the repayment date or intent from the customer.

​

4. New Lead Generation

Imagine you have a pool of customers you have to call and sell a new product you have that you believe will strengthen your banking relationship - you can get Atoms to do this for you. Thousands of calls, every day, doing bulk sales at the click of a button.

​

Why is smallest AI the perfect partner for banks?

​

1. Compliance

We are ISO 27001 compliant.

​

2. Data Sovereignity

We are one of the only providers for voice agents that own the complete stack from the model to the application layer end to end. This means your data will never flow to an external third party.

​

3. On Prem Deployment

We provide on-premise deployment options, allowing this to be deployed in a private cloud or custom servers.