Core Use Cases
1. Patient Communication & Care Support
- Automate appointment bookings, confirmations, and reminders.
- Provide prescription and medication adherence reminders.
- Offer 24/7 triage support and escalation for emergencies.
2. Post-Visit & Discharge Follow-Up
- Conduct recovery check-ins after discharge.
- Provide medication guidance and escalate concerns to doctors.
- Reduce readmission risks with timely follow-ups.
3. Billing & Payment Assistance
- Automate reminders for upcoming or overdue bills.
- Clarify insurance coverage and co-pays.
- Reduce administrative effort for finance teams.
4. Patient Education & Engagement
- Share information on vaccinations, wellness programs, and preventive care.
- Answer FAQs about treatments and recovery.
- Personalize education based on patient demographics.
5. Internal Staff Operations
- Act as an HR helpdesk for leave, payroll, and policies.
- Provide IT support for access and system issues.
- Send compliance training reminders to medical staff.
Why is Smallest.ai the Perfect Partner for Healthcare?
Compliance & Security
- ISO 27001 compliant.
- HIPAA-ready for the US, GDPR-ready for the EU, and adaptable to regional healthcare regulations.
Data Sovereignty
- Full ownership of the stack from AI model to application layer.
- Patient data never flows to third parties, ensuring confidentiality.
On-Prem Deployment
- Private cloud or custom server deployments.
- Ideal for hospitals handling sensitive electronic health records (EHR).
Scalability
- Ability to handle millions of patient interactions daily across multiple locations.
Multilingual Support
- Supports 15+ Indian languages and major global languages (Spanish, French, Arabic, Mandarin), ensuring accessibility for diverse patient populations.
Human-like Natural Conversations
- Low latency (<200ms).
- Hyper-realistic, empathetic voices designed to build patient trust.