Core Use Cases
1. Customer Support & Engagement
- Automate responses to FAQs about products, services, and orders.
- Provide 24/7 assistance without needing a large team.
- Escalate complex queries to the business owner or staff.
2. Sales & Lead Management
- Reach out to potential customers with product or service information.
- Qualify leads with targeted questions.
- Convert interest into sales by handing off to staff.
3. Booking & Payment Management
- Automate appointment bookings and confirmations.
- Send reminders to reduce no-shows.
- Follow up on pending invoices and confirm payment intent.
4. Marketing & Retention
- Run personalized promotions and seasonal offers.
- Re-engage inactive customers with timely nudges.
- Collect reviews and feedback to build reputation.
5. Internal Operations
- Support staff with HR or IT queries.
- Free up employees and managers from repetitive tasks.
Why is Smallest.ai the Perfect Partner for Small Businesses?
Compliance & Security
- ISO 27001 compliant.
- Aligned with global data protection standards.
Data Sovereignty
- Full ownership of the stack from AI model to application layer.
- Customer and business data never flows to third parties.
On-Prem Deployment
- Private cloud or custom server deployments.
- Ensures even sensitive financial or client data stays secure.
Scalability
- Grows with your business — from handling a few dozen queries a day to thousands as you scale.
Multilingual Support
- Supports 15+ Indian languages and major global languages (Spanish, French, Arabic, Mandarin) to help reach diverse customers.
Human-like Natural Conversations
- Low latency (<200ms).
- Professional, natural-sounding voices that build trust and improve customer engagement.