Use Cases
| Campaign Type | Example |
|---|---|
| Lead outreach | Initial contact with new leads |
| Appointment reminders | Confirm upcoming bookings |
| Payment reminders | Friendly collection calls |
| Surveys | Gather feedback at scale |
| Re-engagement | Reach dormant customers |
| Event invitations | Promote webinars, events |
How It Works
- Upload contacts — CSV with phone numbers and personalization data
- Select agent — Choose which agent handles the calls
- Configure — Set calling hours, timezone, retry rules
- Launch — Start the campaign
- Monitor — Real-time dashboard shows progress
Features
| Feature | Description |
|---|---|
| Scheduling | Business hours only, timezone-aware |
| Rate limiting | Control calls per minute |
| Retry logic | Automatic retries for no-answers |
| DNC compliance | Do Not Call list handling |
| Personalization | Use contact data in conversations |
| Analytics | Success rates, durations, outcomes |