Deep Dive
Phone Number
Connect your Atom to a dedicated Phone Number
Purchasing Numbers
To purchase a phone number through the dashboard:
- Navigate to the Phone Numbers tab in your dashboard
- Click the Buy Numbers button in the top-right corner
- Select your requirements:
- Choose your desired country code
- Select a preferred provider
- Click Acquire Number
The purchased number will appear in the Your Numbers tab immediately and will be ready to assign to any agent.
The maximum number of phone numbers you can acquire depends on your current subscription plan. Check your limits and available quota on the Subscription page.
Assigning Numbers to Your Agent
Once you have a number, connecting it to your Atom is straightforward:
- Navigate to your Atom’s Configure page
- Look for the Assign Phone Number section
- Open the dropdown menu to see your available numbers
- Select the number you want to assign
Make sure to test your agent thoroughly with outbound calls before setting it up for inbound calls. This helps ensure a smooth experience for your callers.
Congrats! Your agent will now answer calls and perform calls from the assigned number!